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Highfy

A native app built around one goal: bring customers back. Fast, push-ready, and installed on the home screen - so the next visit is one tap, not a search.

Client
Highfy
Category
Retail ecommerce
Platforms
iOS & Android
Scope
Build · Launch · Support
Highfy native app home screen
The brief

Acquisition was working. Retention was leaking.

Highfy was spending to bring shoppers in, then losing the relationship the moment they closed the tab.

With no home screen icon and no way to reach customers directly, every re-engagement meant paying for the same visitor twice. The fix wasn't more ads - it was a permanent, owned channel back to the people who'd already bought once.

The app

Inside the app

First frame on open - branded, instant, no browser chrome
One-time setup on first install - no account required to browse
Home screen - the full catalog, browsable the moment it opens
Full product detail with reviews, synced live from Shopify
Order status in the app - no email digging to check on a package
Every active discount in one place, ready to apply at checkout
Every offer lands in one native feed - no inbox to dig through

Full product detail with reviews, synced live from Shopify

Our support

A portal to manage the app, without waiting on us

Highfy's merchant portal - live content and promotions, updated directly by the team running the store

Highfy's merchant portal - live content and promotions, updated directly by the team running the store

Alongside every app we build, we also hand clients a dedicated web portal - a simple dashboard for updating banners, promotions, and in-app content whenever it's needed, with no release cycle and no support ticket in the way.

How we built it

A retention engine, not just a storefront

01

Audit

We audited Highfy's repeat-visit funnel and found the gap: acquisition spend was working, but there was no owned channel back to customers who'd already bought once.

02

Build

A native app built around push as the core re-engagement channel - restocks, offers, and back-in-stock alerts - with the full Shopify catalog and checkout synced in, and app- native browsing that drops the load time of mobile web.

03

Launch & support

Live on the App Store and Google Play, with the reward-on- install flow driving the first wave of installs, and ongoing iteration based on how customers actually use it.

Want this for your store?

Tell us about your Shopify store. We'll show you what going native would change.

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